AI Bot For Help not Replace you.
better results in marketing
WhatsApp, Messenger, Instagram, and TikTok messages arrive faster than any team can track by hand — and every conversation that waits too long is a customer who buys from whoever answers first. Medians unifies every channel, extracts leads with AI, and replies for you around the clock.
Nine tools in one Smart Solution
Click through the real screens your team will use every day — pick a category, or jump straight to a tool.
Team Performance
Analytics & Reporting
See exactly how your team is handling the inbox — who is carrying the load, who is free, and where leads are piling up — without asking anyone for a status update.
- Conversation-share breakdown by agent, visualized as a donut
- Messages-sent leaderboard so you can spot overloaded teammates
- Works the same whether your team handles sales, support, or patient intake
Ads Performance
Analytics & Reporting
Connect your Meta ad account and see, campaign by campaign, which ads actually start conversations — not just which ones got clicks.
- Top-performing ads ranked by conversations and leads generated
- Live status breakdown across active, paused, and other ads
- Outgoing vs. incoming message volume generated directly from ad traffic
Message Delivery
Analytics & Reporting
Every message is tracked through its full lifecycle, so you know the difference between a message that was sent and one that was actually read.
- Full delivery funnel from sent through delivered to read
- Daily volume pattern across the week, so you can staff up for your busiest day
- Failed-message count flagged immediately so nothing quietly disappears
Response Time SLA
Analytics & Reporting
Know exactly how fast your team replies — not as an average that hides the slow ones, but as a real distribution across five speed bands.
- Five response-speed bands, from under 5 minutes to over an hour
- A standing alert listing every conversation still waiting on a reply
- Set a team SLA, then actually see whether it is being met
AI Conversation Analyzer
AI-Powered Tools
Pick an AI provider, pick a model, and point it at a conversation — the AI reads it and hands you back a clear, structured summary instead of you scrolling through hundreds of messages.
- Summarize an entire conversation thread in seconds
- Analyze one message, a hand-picked set, or the whole history
- Switch providers per task to balance cost against quality
AI Lead Extractor
AI-Powered Tools
Turn months of raw chat history into a clean, structured lead list — phone numbers validated, locations detected, and each lead given a confidence score.
- Extracts leads directly from Facebook conversations, search results, or pasted text
- Local phone-number validation and automatic location detection
- Filter to unread messages only, or auto-save every result straight to your database
Knowledge Base Training
Setup & Automation
Feed the bot your real business knowledge — past conversations, FAQs, product sheets — and it answers from that data instead of guessing.
- Import full Messenger and WhatsApp history in a single click
- Update embeddings as new data arrives, or force a complete rebuild
- Export your training data any time, for review or backup
Message Templates
Setup & Automation
Write a reply once, insert variables like the customer's name, and reuse it across every conversation on the matching Facebook page — no copy-pasting.
- Insert dynamic variables such as the customer's name automatically
- Organize templates by category and by Facebook page
- Draft, review, then publish — nothing goes out half-written
No-Code Bot Builder
Setup & Automation
Launch a new AI bot without writing a line of code — name it, give it a personality, choose its channels, and review everything before it goes live.
- Name your bot and describe its personality in plain language
- Choose its channels and review the full setup before publishing
- Switch a bot to Inactive any time without losing its configuration