AI Bot For Help not Replace you.
better results in marketing

WhatsApp, Messenger, Instagram, and TikTok messages arrive faster than any team can track by hand — and every conversation that waits too long is a customer who buys from whoever answers first. Medians unifies every channel, extracts leads with AI, and replies for you around the clock.

Inside the Dashboard

Nine tools in one Smart Solution

Click through the real screens your team will use every day — pick a category, or jump straight to a tool.

Analytics & Reporting
Team Performance
1,189 messages tracked
Ads Performance
13,001 clicks tracked
Message Delivery
7,177 messages received
Response Time SLA
34.6% answered under 5 min
AI-Powered Tools
AI Conversation Analyzer
GPT-4 & DeepSeek supported
AI Lead Extractor
Up to 1,000 conversations per run
Setup & Automation
Knowledge Base Training
RAG-powered, source-grounded answers
Message Templates
Reusable, variable-driven replies
No-Code Bot Builder
4-step guided setup

Team Performance

Analytics & Reporting
Team performance — conversation share &
                messages per agent

See exactly how your team is handling the inbox — who is carrying the load, who is free, and where leads are piling up — without asking anyone for a status update.

1,189 Messages Sent
10 Active Agents
16 Leads Assigned
11 Patient/Customer Requests
  • Conversation-share breakdown by agent, visualized as a donut
  • Messages-sent leaderboard so you can spot overloaded teammates
  • Works the same whether your team handles sales, support, or patient intake

Ads Performance

Analytics & Reporting
Ads performance — clicks, conversions & top
                campaigns

Connect your Meta ad account and see, campaign by campaign, which ads actually start conversations — not just which ones got clicks.

13,001 Ad Clicks
320,887 Impressions
5 / 41 Active Campaigns
376 Ad Conversations
  • Top-performing ads ranked by conversations and leads generated
  • Live status breakdown across active, paused, and other ads
  • Outgoing vs. incoming message volume generated directly from ad traffic

Message Delivery

Analytics & Reporting
Delivery analytics — sent, delivered, read &
                failed

Every message is tracked through its full lifecycle, so you know the difference between a message that was sent and one that was actually read.

6,592 Read
1,255 Delivered
7,177 Received
9 Failed
  • Full delivery funnel from sent through delivered to read
  • Daily volume pattern across the week, so you can staff up for your busiest day
  • Failed-message count flagged immediately so nothing quietly disappears

Response Time SLA

Analytics & Reporting
Response-time distribution &
                unanswered-conversation alert

Know exactly how fast your team replies — not as an average that hides the slow ones, but as a real distribution across five speed bands.

34.6% Under 5 min
18% 5–15 min
21.1% Over 1 hour
(28) conversations Awaiting Reply
  • Five response-speed bands, from under 5 minutes to over an hour
  • A standing alert listing every conversation still waiting on a reply
  • Set a team SLA, then actually see whether it is being met

AI Conversation Analyzer

AI-Powered Tools
AI WhatsApp assistant — provider, model &
                scope selection

Pick an AI provider, pick a model, and point it at a conversation — the AI reads it and hands you back a clear, structured summary instead of you scrolling through hundreds of messages.

GPT-4, DeepSeek Providers
Single, multiple, or full chat Scope
WhatsApp & Messenger Channels
  • Summarize an entire conversation thread in seconds
  • Analyze one message, a hand-picked set, or the whole history
  • Switch providers per task to balance cost against quality

AI Lead Extractor

AI-Powered Tools
AI lead extractor — Egyptian &
                Libyan market intelligence

Turn months of raw chat history into a clean, structured lead list — phone numbers validated, locations detected, and each lead given a confidence score.

Egypt, Libya & more Markets
Up to 1,000 Conversation Limit
Phone format + confidence score Validate Data
  • Extracts leads directly from Facebook conversations, search results, or pasted text
  • Local phone-number validation and automatic location detection
  • Filter to unread messages only, or auto-save every result straight to your database

Knowledge Base Training

Setup & Automation
Training & import — data
                sources, Q&A pairs & embeddings

Feed the bot your real business knowledge — past conversations, FAQs, product sheets — and it answers from that data instead of guessing.

Unlimited Q&A Pairs
Facebook & WhatsApp Import Sources
Update or force-rebuild on demand Embeddings
  • Import full Messenger and WhatsApp history in a single click
  • Update embeddings as new data arrives, or force a complete rebuild
  • Export your training data any time, for review or backup

Message Templates

Setup & Automation
Template builder — dynamic
                variables like {{name}}

Write a reply once, insert variables like the customer's name, and reuse it across every conversation on the matching Facebook page — no copy-pasting.

{{name}} + custom fields Variables
Messenger & comment replies Type
Draft → Published Workflow
  • Insert dynamic variables such as the customer's name automatically
  • Organize templates by category and by Facebook page
  • Draft, review, then publish — nothing goes out half-written

No-Code Bot Builder

Setup & Automation
Bot builder wizard — Identity → AI Settings →
                Channels → Review

Launch a new AI bot without writing a line of code — name it, give it a personality, choose its channels, and review everything before it goes live.

Identity, AI Settings, Channels, Review Setup Steps
Draft, Active, Inactive Status Options
WhatsApp & Messenger Channels
  • Name your bot and describe its personality in plain language
  • Choose its channels and review the full setup before publishing
  • Switch a bot to Inactive any time without losing its configuration
Common Questions

Everything you need to know

More questions? Talk to our team →

Is the Free plan actually free, or is it a trial?
It is free for as long as you use it — no credit card required and no trial countdown. The Free plan includes 1 Facebook Page and 1 WordPress site, connected to a real unified inbox. Upgrade only when you need more pages, more messages, or the AI bot builder.
What happens if I stay on the Free plan?
You keep your unified inbox, message templates, and delivery tracking for one Facebook Page and one WordPress site — permanently. You will not get the AI Lead Extractor, AI Bot Builder, or multi-page management until you upgrade, but nothing you have set up is ever taken away.
How fast can I actually get set up?
Most teams connect their first Facebook Page and start replying from the unified inbox in under 15 minutes. Our team can also walk you through it live — just book a demo.
Do I need a developer to build the AI bot?
No. The bot builder is a four-step, no-code wizard — Identity, AI Settings, Channels, Review. If you can fill out a form, you can launch a bot.
Can I upgrade, downgrade, or cancel any time?
Yes. There are no lock-in contracts. Move between plans as your team and channel list grow or shrink, whenever you need to.
Is this actually tuned for Egyptian and Arabic-speaking customers?
Yes. The AI Lead Extractor validates Egyptian and Libyan phone formats, and the AI bot and conversation analyzer both work in Arabic and English conversations.